Aparna Suchetan

Aparna Suchetan possesses extensive experience in client support and services, currently serving as the Director of Client Support at Archway Marketing Services since February 2018, where efficient issue identification and resolution are prioritized. Previously held the role of Client Services Manager at Akamai Technologies from June 2016 to February 2017, effectively managing customer engagements and coordinating resources. Aparna's background also includes significant contributions at Yahoo from February 2011 to March 2016 as both a Senior Quality Analyst, focusing on performance improvement through coaching and audits, and a Web Engineer, providing technical support and customer advocacy. Educational qualifications include a Bachelor’s Degree in Computer Application from SDM College of Management and an M.B.A. in Operations Management from the National Institute of Business Management.