Aleânica Gomes

Aleânica Gomes is an experienced operations and business analyst currently serving as a Pleno Operations Analyst at Arco Educação since January 2022, focusing on customer satisfaction, order management, and lead generation. Prior roles include Pleno Business Analyst and NSE Business Analyst, where responsibilities encompassed contract management, strategic development, and market analysis to enhance business sustainability. Aleânica also supervised collections at VM Recovery Management and held positions in legal and customer service sectors. Educational achievements include two MBAs in Innovation Management and Business Management, as well as a specialization in Coaching and Leadership, contributing to a solid foundation in human resources management.