Sushant Mulay

Sushant Mulay is an experienced professional in technical support and customer service management, currently serving as the Manager of Global Technical Support at Arctera.io since December 2024. Prior to this, Sushant held similar managerial roles at Veritas Technologies LLC and Cornerstone OnDemand, where responsibilities included leading teams, conducting performance reviews, and enhancing team efficiency through strategic discussions and process documentation. Earlier experience encompasses positions at Concentrix, Veritas Technologies, Symantec, and EDS, with a strong background in backup and restore technologies, service operations, and technical issue troubleshooting. Educational qualifications include a Bachelor of Engineering in Electronics and Communication from Savitribai Phule Pune University and a Diploma in Industrial Electronics.