Anne-Laure Couturier

Manager, ReCare Repair Operations at Arc'teryx

Anne-Laure Couturier has a diverse work experience spanning various industries and roles. Anne-Laure is currently working at Arc'teryx Equipment as the Manager of ReCare Repair Operations. Prior to this, they worked as an After-sales Global Operations Specialist and Customer Experience Lead at the same company. Before Arc'teryx Equipment, Anne-Laure worked at Manulife as a Supervisor in the group benefit contact center. Anne-Laure also gained experience as a Supervisor and Trainer at Impark. Anne-Laure's previous roles include Business Analyst and Team Lead at SHOES.COM, PR and Training Coordinator at Wellcom, and Assistant Store Manager at Sephora. Anne-Laure began their career as an AuPair at AuPairCare and also worked as a stagiaire at Alpaytac Marketing Communications/Public Relations.

Anne-Laure Couturier attended the lycée Elisa Lemonnier from 2006 to 2008, where they obtained a BTS degree in Business Administration and Management, specializing in general studies.

Links

Timeline

  • Manager, ReCare Repair Operations

    April, 2023 - present

  • After-sales global operations specialist

    November, 2021

  • Customer Experience lead

    June, 2019