Rachel Lim is a seasoned Business Analyst with extensive experience in technology and information management across various organizations. Currently serving as a Business Analyst at Arc'teryx Equipment, Rachel leads backlog management strategies while facilitating collaboration among software development, QA, and UX/UI teams. Prior roles include significant contributions at BC Housing, where project delivery focused on the digitalization of paperwork and contact center solutions, and at ICBC, where Rachel managed application enterprise requirements and coordinated province-wide industry engagement initiatives. Rachel's background also includes project coordination in healthcare research and managing consulting contracts in technology services. Educational qualifications encompass a Master of Management from The University of British Columbia and a Bachelor of Science (Honours) from Queen's University.
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