Arctic Wolf Networks
Benjamin Parker currently serves as a Concierge Security Engineer 3 at Arctic Wolf, having progressed from Concierge Security Engineer 2 since September 2021. Prior experience includes roles at FireEye, Inc. as a Senior Technical Support Engineer and Customer Service Engineer from May 2017 to September 2021, and a position as a Connectivity Technical Service Agent at the Global Service Center of the LDS Church from October 2016 to May 2017, focusing on Cisco firewalls, access points, and connectivity issues. Additionally, Benjamin gained customer service experience as a Retail Sales Representative at Epicurean Fine Foods from April 2014 to September 2016, servicing clients such as Fry's, AJ's, and Bashas. Benjamin holds a Bachelor of Science in Network Operations and Security from Western Governors University (2020 - 2021) and an Associate's degree in Computer and Information Systems Security/Information Assurance from Ensign College (2015 - 2017).
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