Brett Hilton

Brett Hilton is an experienced IT professional currently serving as an End User Services Administrator at Arctic Wolf since December 2022. Prior to this role, Brett worked at MX from November 2019 to October 2022, where responsibilities included diagnosing and resolving hardware and software issues, managing incident tickets, onboarding new hires, and assisting with A/V support. In a previous position as a Software Aggregation Support specialist, Brett successfully resolved over 8,500 support tickets and contributed to the training of a live chat team. Earlier experience includes working as a Loan Processor at Mariner Finance, managing loan applications and collections, and performing customer service and sales roles at RC Willey.