Colin Daly

Colin Daly is a seasoned IT professional with extensive experience in IT service management and user experience. Currently serving as the Global Head of ITSM Services and Group IT Head of User Experience at Ardagh Group, Colin oversees a team that enhances support, service, and communication across a global organization. Previously, Colin held roles such as Group Licensing & Service Desk Manager at Ardagh Group, ERP Global Support Manager at GameStop, Project Manager at IBM Ireland, Microsoft Account Delivery Manager at HP Ireland Ltd, and Technical Services Team Manager at EDS Ireland Ltd. Educational qualifications include an MBA from The Open University, a Higher Diploma in Information Technology from Maynooth University, and a BA in Psychology from University College Dublin.