James Mounts

James Mounts serves as the IT Support Services Manager at Ardagh Group since October 2021, overseeing a team of 25 specialists across more than 36 locations, while aligning regional IT operations with global strategies to enhance infrastructure standardization and process optimization. Previously, as IT Supervisor in the Midwest, James managed IT support operations for multiple production plants and warehouses, improving ticket resolution and communication. Prior roles include IT Tech Support Supervisor at Jason Group Inc., where James directed support for nine sites in North America and Mexico, and Systems Analyst at Belden Inc., providing critical support for enterprise systems. James holds an MBA in Information Technology from Indiana Wesleyan University, a Bachelor's degree in Business Administration and Management from Indiana University East, and an Associate of Arts and Sciences in Information Technology from Ivy Tech Community College.