Argo Contact Centers
Alanna Bennett has extensive experience in customer service and project management, currently serving as a Leidos Project Manager at Argo Contact Centers since March 2014, where technical support is provided to users of the Federal Motor Carrier Safety Administration. Alanna leads a team dedicated to enhancing performance and generating innovative solutions. Prior experience includes working as a Chargeback & Fraud Analyst, monitoring merchant accounts and analyzing dispute trends to mitigate chargebacks. Alanna began their career at Argo Contact Centers as a Customer Service Representative from March 2011 to March 2013, resolving customer complaints across various communication channels. Alanna holds a degree in Medical Assisting from Kaplan University and a General diploma from Edward Little High School.
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Argo Contact Centers
A Billion Dollar-Backed Boutique Partner for Your Business Argo Contact Centers is a unique provider of outsourced contact center and back office services that delivers custom customer engagement in partnership with our clients. In 2017, Argo was acquired by ITC Capital Partners, a multi-billion dollar privately held equity firm with a 100+ year history of developing growth companies with high values, strong business practices and innovation. Coincident with the acquisition, Argo augmented its management team with experienced veterans who have held executive positions with global industry leaders, as both service providers and buyers of outsourced services. This significant shift in management, together with several other attributes, constitutes the Argo difference. #GetToKnowArgo Follow us at: https://www.facebook.com/argocontactcenters/ https://twitter.com/argocontact https://www.instagram.com/argocontact/ https://www.youtube.com/channel/UCvK-Y3AQojk7Fna5fIj4gUg