Sarah Wehmann

Sarah Wehmann has extensive experience in the hospitality industry, primarily in hotel operations. Sarah started their career in 2004 as an Assistant Front Office Manager at Sheraton Clayton Plaza. Here, they trained and managed various front desk agents, bellmen, shuttle drivers, and concierge staff. Sarah also assisted in monthly billing and budgeting. From February to April 2005, they served as a Task Force Manager at Sheraton Miami Biscayne Bay.

In 2007, Sarah joined Argosy Casino Hotel & Spa Riverside as a Front Office Manager. Sarah played a key role in the hotel management opening team and was responsible for recruiting, hiring, training, managing, and developing Assistant Front Office Managers and Front Desk Agents. Sarah also implemented departmental standard operating procedures (SOPs), training programs, and secret shop programs to ensure service consistency and customer satisfaction. Sarah held this position until 2010.

Sarah then became the Housekeeping Manager at Argosy Casino Hotel & Spa Riverside. Sarah recruited, hired, trained, and managed supervisors and team members, and developed and updated departmental SOPs, training programs, and processes to drive profitability and operational efficiency.

From 2011 to 2018, Sarah served as the Hotel Manager at Argosy Casino Hotel & Spa Riverside. In this role, they led a large staff of up to 90 employees, including managers. Sarah was responsible for hiring, training, managing, and developing the Front Office, Housekeeping, Spa, and Revenue Management teams. Sarah also monitored key performance indicators (KPIs) and delegated tasks to ensure the achievement of organizational goals.

Sarah's most recent position is Director of Hotel Operations at Argosy Casino Hotel & Spa Riverside, which they have held since 2018. In this role, they collaborate with marketing and revenue leadership teams to drive organizational sales and success. Sarah provides leadership to a staff of over 50, including managers, and is involved in the talent acquisition recruitment process.

Overall, Sarah Wehmann's work experience demonstrates a strong background in hotel operations, leadership, staff management, and process improvement.

From 1999 to 2003, Sarah Wehmann attended the University of Missouri-Columbia, where they obtained a Bachelor's degree in Hotel, Motel, and Restaurant Management.