Rhys Prescod-Charles

Rhys Prescod-Charles is a seasoned professional with a background in application support and digital engineering, currently serving as a Senior Application Support Analyst at Argus Media since November 2020, overseeing customer-facing platforms and collaborating with technology teams to resolve issues. Previously, Rhys held positions as a Digital Support Engineer at Soho House & Co and as a Digital Specialist at Metro Bank (UK), where responsibilities included troubleshooting banking platforms and mobile banking issues. An initial role as a Customer Service Representative involved assisting customers with account setups and financial products, alongside conducting regulatory checks. Rhys holds a Bachelor's degree in Animation & Programming from the University of Bedfordshire.