ARIA Resort & Casino
Spike Lee currently serves as the Hotel Operations Manager at ARIA Resort & Casino, focusing on leadership and enhancing guest experiences within front desk operations. Prior to this role, Spike held various hospitality positions, including Assistant Front Desk Manager at Bellagio, VIP Front Desk Agent at Linq Hotel, and Concierge at Palms Casino Resort. Educational qualifications include a Bachelor’s Degree in Meeting and Event Planning from the University of Nevada-Las Vegas and a BA in Hospitality Administration/Management from the College of Southern Nevada. Extensive experience covers managing guest services, training staff, addressing complaints, and ensuring high standards of customer service throughout a diverse range of hotels and resorts.
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