Julie Lewis

Julie Lewis possesses extensive experience in client services and technical support, currently serving as a Client Services Account Coordinator at Aries Systems Corporation since May 2019. In this role, Julie coordinates customer implementations of Editorial Manager and ProduXion Manager software, providing day-to-day support and troubleshooting. Prior to this, Julie was a Senior Technical Support Coordinator at F5 Networks, where responsibilities included mentoring team members, ensuring high customer satisfaction metrics, and authoring standard operating procedures. Julie's earlier experience as a Client Services Manager at Actio Corporation involved implementing software solutions for clients, leading project meetings, and providing ongoing support post-implementation. Julie holds a Bachelor of Applied Science in Communication and Media Studies from Fitchburg State University and an Associate degree in Liberal Studies from Middlesex Community College.