Brian Welch

Director Of Technical Operations at Arise Virtual Solutions

Brian Welch has a strong background in technical operations and support, with experience as a Director in various companies. At Arise, they currently direct four teams under IT Operations and has successfully reduced costs through technology consolidation and system usage auditing. In their previous role as Director, Technical Support at Arise, they managed a hybrid team of remote employees and contractors, achieving results through clear direction and guidance. Before Arise, Brian served as the Director of Customer Support at Noble Systems / Alvaria, where they surpassed customer expectations, conducted training sessions, and oversaw customer escalations.

Brian Welch earned an Associate of Science (AS) degree in Information Technology and Computer Network Systems from ITT Technical Institute-Phoenix West in 2003-2004. Brian then went on to earn a Bachelor of Science degree in Technical Management from DeVry University in 2005-2007.

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Timeline

  • Director Of Technical Operations

    July, 2023 - present

  • Director, Technical Support

    December, 2021