Moises Betances

Moises Betances, LSSBB, is a seasoned professional with over 13 years of experience at Arise Virtual Solutions Inc., currently serving as a Senior Customer Success Manager responsible for ensuring compliance with client quality standards. Previously, Betances held roles including Strategy & Operations Manager, focusing on analytics and strategy implementation to enhance the business model, and Real-Time Adherence Analyst, where guidance was provided to clients for operational improvements. Prior experience at Convergys included positions as Client Service Manager and Workforce Manager, emphasizing performance analysis and strategic planning. Moises Betances holds a BA in History from Florida International University.