Samantha Palone

Associate Director, Customer Success, Marketing Services at Arizent

Samantha Palone has a diverse range of work experience spanning various industries. Samantha began their career as a Sales and Marketing Intern at eGolfScore in 2012. During this time, they assisted with office functions, promoted products through social media marketing, and captured key information about prospective clients.

In 2013, Samantha worked as a Ticket Sales and Services Intern for the New Jersey Devils. Samantha gained experience in sales and customer service during their time with the organization.

Following this, Samantha joined Town Sports International in 2013 as a Membership Sales Consultant. Samantha successfully sold memberships and fitness services, marketed to local businesses, and generated new leads through techniques such as cold calling.

In 2014, Samantha transitioned to Mediaplanet as a Project Manager. In this role, they managed and oversaw the editorial, sponsorship, and production of special interest publications distributed in national newspapers.

Samantha joined Arizent in 2016 and held multiple roles during their time there. Samantha started as a Client Program Manager, responsible for coordinating pre-event set-ups, live production, and post-event support. Samantha also reviewed marketing material and web pages for accuracy.

In 2017, Samantha was promoted to Senior Manager of Client Demand Generation, Web Seminars at Arizent. Samantha oversaw the project life cycle for over 300 online programs annually and managed a team of Client Program Managers.

Most recently, Samantha served as the Associate Director of Account Management at Arizent. In this role, they supervised the Account Coordination team, vetted contracts, managed client contact, and ensured campaigns were launched on time.

Throughout their work experience, Samantha has demonstrated strong project management, sales, and leadership abilities.

Samantha Palone completed their Bachelor of Science (B.S.) degree in Exercise Science and Sport Studies with a Sports Management Option at Rutgers University from 2009 to 2013. Prior to that, they attended Marlboro HS from 2005 to 2009, although the specific degree and field of study obtained during that time are not provided.

In terms of additional certifications, Samantha Palone obtained the "Become a Master of Client and Account Management Course" from Udemy in May 2023. In March 2016, they obtained certifications from the On24 Webinar Academy in three areas: Presenter Pro, Producer Pro, and Promoter Pro. However, the institutions where they obtained these certifications are not specified.

Links

Previous companies

Mediaplanet logo
New Jersey Devils logo

Timeline

  • Associate Director, Customer Success, Marketing Services

    December 1, 2023 - present

  • Associate Director, Account Management

    September, 2019

  • Senior Manager of Client Demand Generation, Web Seminars

    August, 2017

  • Client Program Manager Demand Generation

    March, 2016