Marcin Szczepaniak has extensive experience in quality and complaint management, currently serving as the Quality and Complaint Team Manager at Arjo since December 2012. In this role, Marcin leads a team responsible for handling complaints related to baths and disinfection products, ensuring timely reporting to Competent Authorities. Previous positions at Arjo include Quality and Complaint Team Coordinator, Vigilance Coordinator, and Customer Complaints Specialist, where Marcin gained expertise in complaint handling, TrackWise investigations, and human resource management. Marcin's educational background includes a Magister degree in Management and Production Engineering and an Inżynier degree in Commodity Science from Poznan University of Economics and Business.
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