ARMA International
Tricia Smith Bonfrisco, CAE, currently serves as the Vice President of Operations and Member Services at ARMA International, where strategic direction for membership engagement efforts is a key responsibility. With a strong background in leadership within Delta Sigma Pi, Tricia advanced through various roles, including Executive Director of Engagement and National President, overseeing member development and organizing leadership events. Previous experience includes roles at Paladina Health, focusing on client relationship management, and ERC, where Tricia served as Director of Client Engagement, driving membership retention and growth. Tricia holds a Bachelor's Degree in Sales Management and International Business from The University of Akron.
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ARMA International
ARMA International is a not-for-profit professional association and the authority on governing information as a strategic asset. The association was established in 1955. Its members include records and information managers, information governance professionals, archivists, corporate librarians, imaging specialists, legal professionals, IT managers, consultants, and educators, all of whom work in a wide variety of industries, including government, legal, healthcare, financial services, and petroleum in the United States, Canada, and more than 30 other countries around the globe.