Tricia Smith Bonfrisco

Tricia Smith Bonfrisco, CAE, currently serves as the Vice President of Operations and Member Services at ARMA International, where strategic direction for membership engagement efforts is a key responsibility. With a strong background in leadership within Delta Sigma Pi, Tricia advanced through various roles, including Executive Director of Engagement and National President, overseeing member development and organizing leadership events. Previous experience includes roles at Paladina Health, focusing on client relationship management, and ERC, where Tricia served as Director of Client Engagement, driving membership retention and growth. Tricia holds a Bachelor's Degree in Sales Management and International Business from The University of Akron.