Madleen Lacrouts

Madleen Lacrouts has extensive experience in quality management, sustainability, and client relations across various companies. Currently serving as Directrice QHSE at Armonia since July 2023, Madleen previously held the position of Responsable Qualité & RSE at Phone Régie from January 2018 to September 2023, leading a team to ensure customer satisfaction and maintain ISO 9001 certification. Prior roles include Chargée Qualité, Adjointe Qualité & Relation client, and various positions at BBGR, where responsibilities encompassed managing quality systems, conducting audits, and innovating processes for quality improvement. Madleen holds a Master's degree in Management de la Qualité, de la Sécurité et de l'Environnement from IFIS - Université de Marne-La-Vallée and has a strong educational background in photonics and optoelectronics.