Ian Taylor

Regional Managing Director, EMEA at Armor Cloud

Ian Taylor has a diverse work experience spanning over several companies. ▫️ Ian currently holds the position of Regional Managing Director, EMEA at Armor Defense since September 2022. In this role, they are responsible for driving business growth in the EMEA region and releasing businesses from the constraints of conventional cybersecurity.

Prior to their current role, Ian worked at Civica as an Operations Manager from July 2014 to June 2016. Their responsibilities included stabilizing the operational delivery of multiple programs across various teams.

Before that, Ian served at Capita in multiple roles, including Head Of Operations from November 2012 to June 2014. ▫️ Ian was also the Head of Managed Payment Services, where they had the responsibility of managing payments infrastructure and ensuring service resilience. Additionally, they worked as a Customer Services Manager and Helpdesk Manager at Capita, where they focused on customer support and implementing CRM systems.

Overall, Ian has gained experience in cybersecurity, operations management, customer success, and customer support throughout their career.

Ian Taylor completed their Bachelor's degree in Philosophy from Lancaster University between 1997 and 2000. In addition to their degree, they have obtained several certifications in various fields, including Google Cloud Foundations and Cybersecurity with Cloud Computing from Google and LinkedIn, respectively, in 2022. ▫️ Ian also has certifications in cloud computing, customer success management, and business fundamentals from LinkedIn, which were obtained in 2021 and 2022.

Links

Previous companies

Capita logo

Timeline

  • Regional Managing Director, EMEA

    September, 2022 - present

  • Head Of Customer Success, EMEA

    April, 2020

  • Customer Experience Manager

    June, 2016

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