Michael Apps

Michael Apps is a seasoned professional in the cybersecurity and IT service management field, currently serving as the ArmorPoint CyberSecurity Team Lead since June 2022, where responsibilities include managing escalations within SIEM and Cyber Security Service Portals and collaborating with multiple teams to deliver high-quality IT services. Prior to ArmorPoint, Michael held various roles at Trapp Technology from July 2018 to July 2022, including Managed Services Specialist and Onboarding Specialist, focusing on customer support, troubleshooting, and overseeing user and endpoint management. Michael's experience also includes roles such as Regional Account Manager at Pro-Tect Inc., Technical Specialist & Delivery Coordinator at Rallye Motors | Mercedes-Benz, and Geek Squad at Best Buy, demonstrating a strong background in technical support, sales, and team management. Michael earned a degree in Computer Science and Business from Farmingdale State College between 2007 and 2009.