Suraj Adhikari

Suraj Adhikari is an experienced customer care and technical support professional with a background in information technology. Currently working as a Customer Care Representative at Melbourne IT since June 2023, Suraj manages customer inquiries and provides technical support through various channels. Previously, Suraj served as an Information Technology Support Administrator at Connect IT Specialists, resolving technical difficulties and utilizing the ServiceNow ticketing system for efficient support. Additionally, experience includes a role as a Help Desk Support Analyst at Builders Academy Australia, where Suraj addressed user issues and maintained records with a service ticketing system. Suraj holds a Bachelor's degree in Information Technology from the Victorian Institute of Technology and completed a Professional Year program at Performance Education.