Paul Groat

Paul Groat is a seasoned professional in service architecture and delivery, currently serving as a Service Architect at Arqiva since October 2023. Previously, Paul held the position of Service Delivery Lead at BAE Systems and worked as an IT Service Architect at BCA Marketplace, where involvement included transitioning to a cloud-first culture influenced by changing work habits due to the COVID-19 pandemic. With a wealth of experience as a Service Design and Transition Manager at Specsavers, Paul managed multiple projects, including Software as a Service (SaaS) solutions and complex HR system implementations. Other notable roles at Specsavers include IT Business Manager and Service Acceptance Lead, along with an Incident Management Team Leader position, showcasing a strong foundation in team management and service delivery. Early career experience includes positions at Winchester Hospital and VT Group as an Incident Management Analyst.