Vlad Mihalcea

Vlad Mihalcea is an accomplished professional with extensive experience in customer service and management roles. Currently serving as Senior Shift Manager at ARRISE powering Pragmatic Play since July 2020, Vlad has previously held positions including Shift Manager and Customer Service Support Specialist within the same company. Prior experience includes working as an Aerospace Engineer at Scoala Superioara de Aviatie Civila, where problem-solving and team collaboration were key responsibilities. Vlad's career also includes roles as a Stock Broker at Nuntius Brokerage & Investment Services S.A. and as an Insurance Broker at Telbridge Romania, focusing on personalized customer communication and service. Vlad holds a Bachelor's degree in Aerospace Engineering from the University POLITEHNICA of Bucharest, obtained in 2018.