Neil Pumphrey

Neil Pumphrey is an experienced IT Change, Delivery & Improvement Manager at Arriva Group, with a focus on managing Change Managers and overseeing activities within IT Enabled Business Change and Continuous Improvement Programs. Pumphrey has a strong background in project management, having coordinated complex projects across multiple companies, including CrossCountry Trains and Huawei. With a diverse skill set that includes IT risk management, performance measurement, and stakeholder engagement, Pumphrey has successfully implemented significant HR and recruitment solutions at Arriva. Previous roles at Lucent Technologies/Alcatel-Lucent Technologies and AT&T involved leadership in telecommunications and software development, showcasing a long-standing expertise in IT and network management. Pumphrey holds a BSc (Hons) in Psychology from the University of Reading and a Bachelor's Degree in Electronics and Telecommunications from Birmingham City University.