PG

P. G.

Call Center Manager at ArroHealth

P.G. has a diverse work experience spanning over multiple industries and roles. They started their career as a Medical Records Clerk at LSU Medical Center in 1996, where they were responsible for gathering patient information and maintaining medical records. They then transitioned to a role at MRC as a Medical Coordinator Manager, where they managed a team and handled record management and coding. P.G. then worked at FMA Alliance, Ltd. as a Client Services Liasion Manager, where they managed client relationships and oversaw the operations of a call center. They later joined UnitedHealthcare as a Business Analyst and Project Manager, where they gained extensive experience in managing call center operations and working on reporting and data analysis projects. P.G. also worked as the CEO of a boutique store called Precious Boutique Store. Their most recent position was at ArroHealth, where they served as a Call Center Manager and oversaw daily operations, employee management, and customer service.

P. G. obtained an Associate of Science (A.S.) degree in Business Administration and Management, General from Houston Community College. This degree was earned from 2010 to 2012. Prior to that, P. G. pursued a Bachelor of Applied Science (B.A.Sc.) degree in Paralegal Studies from Grambling State University. This degree was obtained from 2001 to 2005. Additionally, P. G. has a certification in Six Sigma from iSixSigma, but the specific details regarding the month and year of its completion are unknown.

Links

Previous companies

Timeline

  • Call Center Manager

    February, 2015 - present