Jeri Russell

Jeri Russell is a seasoned professional in technical support and training, currently serving as a Product Support Engineer at Arrow International, Inc., where responsibilities include developing training programs, organizing staffing schedules, and assisting in technical manual preparation. Prior experience includes roles as an Electronics Technician II at JT4, Software Support Analyst at Shoptech Software, and Enumerator at the U.S. Census Bureau. Additionally, Jeri has worked in various capacities at Navient, focusing on customer advocacy and quality assurance. Jeri's educational background includes a Bachelor of Applied Science in Cloud Computing from Western Governors University, along with certifications in esthetics and emergency medical technology.