James V. Carpenter

James V. Carpenter possesses extensive experience in customer care and call center operations, having held prominent leadership positions at various organizations. As Vice President of Customer Care at American Residential Services and Vice President of Global Call Center Operations at Change Healthcare, James V. Carpenter demonstrated a commitment to enhancing customer engagement. Previously, James V. Carpenter served as the National Director of Call Center Operations at thyssenkrupp Elevator Corporation and held the position of Sales and Service Customer Care Leader at North American Power. Additionally, James V. Carpenter was Vice President North America - East at Vertex Business Services. James V. Carpenter earned a Bachelor's degree in Business from Faulkner University.