Carli G.

Carli G. is an accomplished Principal Product Manager currently leading Digital Media Services at Arsenal F.C since August 2025. Previous experience includes serving as Principal Product Manager for Customer Experience & Acquisition at IG Group from June 2023 to October 2024, and as Head of Product - Customer Experience at Cazoo from September 2019 to May 2023, where the focus was on transforming the used car purchasing process in the UK. Carli's earlier roles include Senior Product Manager for Digital Marketing & Customer Acquisition at Harrods and Product Manager for Growth & Merchandising, both contributing to the high-end retail experience. Additionally, Carli worked at Macy's as Product Manager for Mobile Apps and Customer Retention, as well as Merchandise Manager for Beauty & Fragrance. Educational qualifications include a Bachelor's degree in Business Administration with a focus on Integrated Marketing Communications from San Diego State University and a Professional Designation Associates in Merchandise Marketing from FIDM.