Alessia Locatelli

Alessia Locatelli has extensive experience in customer care and sales support, with a notable current position at Artcosmetics since December 2021. Prior roles include Sales Support Specialist at Kering Eyewear, where responsibilities encompassed portfolio analysis, customer data management, and process optimization in the EMEA region. Alessia also has a solid background in sales and customer service positions at Milor SpA and Fratelli Paris, enhancing ecommerce functions and managing customer inquiries across multiple markets. Internships at Istituto Italiano di Cultura and Università Ca' Foscari di Venezia contributed to language skills and cultural mediation expertise, particularly between Japanese and Italian contexts. Alessia holds a Master's degree in Languages and Civilizations of Asia and North Africa, specifically focused on Japan, along with a Bachelor's degree in Languages, Cultures and Societies of Eastern Asia.