Alexandra Bohnstengel

Alexandra Bohnstengel, MSHC, has a diverse work experience spanning multiple roles in customer success, marketing, and client services within the healthcare industry. Alexandra is currently the Customer Success Director at Artera, a patient engagement platform, where they oversee customer success operations and builds tailored success plans for enterprise healthcare systems. Prior to this, they worked as a Senior Customer Success Manager at Artera, where they secured renewals, conducted business reviews, and identified upsell opportunities. Alexandra also served as a Customer Experience Manager at Artera, managing ongoing customer success operations, executing onboarding activities, and conducting weekly meetings to optimize workflows. Before joining Artera, Alexandra worked as a Client Experience Manager at Strata Decision Technology, specializing in financial analytics and planning solutions for healthcare providers. Alexandra has also held roles as a Teaching Assistant at Northwestern University, a Customer Success Specialist at Wolters Kluwer Health, and a Marketing & Communications Specialist at NorthShore University HealthSystem. Alexandra's experience includes managing client relationships, launching advertising campaigns, and developing employee engagement and patient education events.

Alexandra Bohnstengel, MSHC, holds a Master of Science (MS) degree in Health Communication from Northwestern University. Alexandra also completed their undergraduate studies at Eastern Illinois University, where they earned a Bachelor of Science (BS) degree in Health Administration. Alexandra's educational background also includes studying International and Intercultural Communication at Universidad LCI Veritas.