Sondra Harris

Sr. Customer Operations Manager at Artica

Sondra Harris has a diverse work history spanning several industries. Sondra currently holds the role of Sr. Customer Operations Manager at Artica, where they focus on developing a unique customer experience to support multiple brands with an omnichannel sales strategy. Sondra is responsible for implementing standard operating procedures, key performance indicators, policies, and best practices to drive successful outcomes. In addition to their current position, Sondra is also a member of the Board of Directors at Wonderland Child & Family Services, contributing their expertise and insights to the organization. Prior to their current roles, Sondra served as an Ambassador for Shatterproof from 2015 to 2022. Additionally, they held the position of Director of Customer Operations & Vendor Manager at iMovR from 2015 to 2021. Sondra has also worked as a Customer Service Specialist and Tech Support at Verathon from 2013 to 2015. Before that, they gained sales and customer care experience as a Sales Executive/Customer Care at EquaShip from 2011 to 2012. Sondra also has experience as a self-employed salon owner, where they managed all aspects of business ownership and customer service from 2004 to 2008. Furthermore, they worked as an Account Manager/Educator at L'OREAL USA S/D, INC. from 2002 to 2004 and as a B2B Inside/Corporate Sales representative at Eddie Bauer from 1998 to 2002.

Sondra Harris has studied Accounting, Math, and Computer Programming at Bellevue College. Additionally, they have pursued a field of study in Cosmetology at Lee's International. The specific start and end years for each educational experience are not provided.

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Timeline

  • Sr. Customer Operations Manager

    September, 2021 - present