Richard Dibona

Richard DiBona has extensive experience in customer service and operations management, currently serving as a Sr. Operations Manager for Customer Success at Wag Labs Inc. since January 2019. Previous roles include BPO Manager and Customer Service Supervisor at Wag Labs Inc., and various positions at Symantec from November 2015 to January 2019, including Associate Manager - Internal Sales. Additional experience includes serving as a Customer Service and Retention Specialist at ClearCall Solutions, where Richard managed client accounts and provided consultancy for security services. Earlier in career, Richard worked as an Assistant Manager at AYS Garage Door, focusing on sales, service, and training new hires. Richard studied at Colorado State University from January 2001 to January 2003.