Dionne Roberts-Dymond

Dionne Roberts-Dymond is an experienced professional in customer care and operations, currently serving as a Customer Care Team Leader at Article since January 2022. Prior to this role, Dionne held multiple positions at ISB Global Services from May 2017 to January 2022, including Operations Manager and Insurance Operations Team Lead, where key contributions involved enhancing customer service processes and streamlining employee training. Earlier experience at Days Inn included roles as a Human Resources Assistant & Training Specialist, as well as Room Attendant & Customer Care. Dionne is pursuing further education at the University of Calgary, along with previous studies at the University of Illinois Urbana-Champaign and the University of Guelph, earning a Bachelor of Arts in Sociology.