Agustin Etman

Customer Success Manager at Artificial Solutions

Agustin Etman has a diverse range of work experience across various industries. Agustin started their career as an After Sale Intern at Petroplast Petrofisa S.A in 2011. Agustin then worked as a Receptionist at Garden House Hostel, where they handled guest inquiries and check-in/check-out tasks.

Etman later joined MicroStrategy as a Business Intelligence Consultant, where they worked on data analysis and reporting from 2012 to 2014. Agustin then worked as a Community Manager at Etman - Distribuidor Nacional de Autopartes, overseeing social media management.

In 2014, they joined DHL as a Young Professional, later transitioning into roles such as Supply Chain Coordinator and Customer Relationship Specialist/Performance Reporting & Strategy Specialist. Agustin worked on customer relationship management and performance reporting during this time.

Etman also gained experience at Hapag-Lloyd AG as a Customer Service Specialist in 2017.

From 2018 to 2019, they served as a Customer & Hotelier Service Manager at BYHOURS, focusing on customer experience strategy and project coordination. Agustin then joined Enable as a Solutions Consultant, where they handled business requirement analysis, process optimization, project management, and training delivery for clients in emerging markets.

Etman's most recent role is as a Project Manager (Remote) at Etman - Distribuidor Nacional de Autopartes, where they oversaw process improvement projects and implemented a new project management methodology.

Currently, Agustin Etman is a Customer Success Manager at Artificial Solutions, specializing in conversational AI technology implementation for enterprise clients.

Agustin Etman has a diverse educational background with a focus on logistics and business management. In 2016, they attended EAE Business School where they pursued a Master's degree in Supply Chain Management & Logistics, specializing in logistics management, materials management, and supply chain management. Prior to that, in 2014, they completed a Diploma in Online Marketing and Digital Business from the Instituto Tecnológico de Buenos Aires, with a focus on marketing and general management.

In 2007, Agustin Etman earned a Bachelor's degree in Business Management and Information Systems from the Instituto Tecnológico de Buenos Aires. This degree emphasized the study of economic sciences and information technology. Additionally, they gained knowledge and skills in operation management and logistics during their time at the Eindhoven University of Technology from 2009 to 2010.

Agustin Etman also holds a certification as a Social Media Professional Expert, obtained from the Social Media Institute in July 2013. This suggests their proficiency in social media management and strategies.

Based on the provided information, no further assumptions can be made about their educational history.

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Previous companies

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Timeline

  • Customer Success Manager

    September, 2021 - present

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