Sophie Elizabeth de'Bank is a skilled Customer Success Manager currently employed at Artisan since October 2024, focusing on the development of AI-driven employee solutions for outbound sales. Prior to this role, Sophie was with Hinterview from May 2019 to October 2024, where various positions included Customer Success Team Lead and Customer Experience Manager, contributing to innovative video engagement tools for recruitment professionals. Earlier career experiences include serving as Community Lead at WeWork, Store Manager at Abercrombie & Fitch, and Recruitment Consultant at Spencer Ogden. Sophie holds a Bachelor of Science (BSc) degree in Sports Coaching, Sports and Exercise from Northumbria University, completed in 2013.