Karen Lai is a Chartered Engineer and Associate at Arup, specializing in logistics and operations consulting. They have extensive experience in material handling system design and human factors assessments, with previous roles at Siemens Postal, Parcel & Airport Logistics LLC, and the Airport Authority Hong Kong. Karen graduated from the University of Toronto with a degree in Industrial Engineering and is currently pursuing a Master of Science in Engineering Enterprise Management at The Hong Kong University of Science and Technology. Since 2021, they have focused on strategic operational planning and process improvement within various projects, particularly in airport and industrial settings.
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