Shannen Matrini

Shannen Matrini is a seasoned professional with extensive experience in people services and claims management. Currently serving as a Senior People Services Coordinator at Arup since March 2018, Shannen handles complex queries while ensuring adherence to policies and generating insightful reports. Prior roles include People Services Coordinator at Arup, where Shannen managed the employee lifecycle and coordinated a high-volume inbox, and Administration Coordinator for the Volunteer Unit at Cancer Council NSW, focusing on streamlined administrative processes. Shannen's earlier background includes significant positions at Cunningham Lindsey as a Major Complex and Large Loss Claims Manager and Claims Manager, as well as various roles in educational and volunteer settings. Shannen holds a Bachelor of Science in Psychology from the University of Wollongong.