ARZO
Kimberley Wills is an experienced professional who has worked as a Co-Founder and Finance Director at ARZO since October 2018. Prior to that, Kimberley owned KW Books, specializing in SME bookkeeping and law practice trust accounting. Before starting their own company, Kimberley worked as a Freelance Bookkeeper in various SMEs and as a Practice Manager at Nevile & Co. Commercial Lawyers from September 2010 to September 2014. Kimberley received their education from RMIT University.
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ARZO
ARZO are a boutique Consulting and Business Operations Managed Services provider. Our key objective is to help our customers leverage technology investments to deliver business value. A group of customer experience and contact centre industry experts, created ARZO 18 months ago with a clear goal to build a business that represents services that are expert, results focused and provide value for money. Digital Transformation has seen the blurring of traditional lines of business. Back office, marketing, sales, customer service and compliance teams need to speak the same language, they must be on the same page with the brand, the vision and the plan. It’s never been more complex to achieve outcomes, but there’s never been more opportunity to win. Traditional views of customer segmentation and buying patterns must be redefined in this digital age where the customer owns your brand, next year’s competitor may not exist today and speed to market is a cycle that must turn in months – not years. At ARZO, we help our customers to navigate this complexity and focus investments to maximise return. Our unique set of operational, strategic and technical experience allows us to support a broad range of important business goals in addition to supporting our customers to manage, optimise and leverage their ongoing operational requirements to deliver value to their business.