Cesar Jesena

Cesar Jesena is an experienced professional in user operations and digital marketing, currently serving as User Operations Manager at Asana since March 2018. Jesena spearheaded a retention program that successfully reduced plan cancellations and downgrades by 20%, saving over $1 million annually. Previous roles at Twitter and Facebook involved providing technical support and enhancing user experience through data-driven insights. Additional experience includes directing digital marketing efforts at Edison Group, managing e-commerce initiatives at Angelo David Salon, and building social media strategies for Art In Odd Places. Jesena began a career in program coordination during university, holding various leadership roles at Stanford University. Jesena holds a Bachelor's Degree in Psychology from Stanford University.