Farah Asua

Farah Asua is a seasoned professional with extensive experience in user operations and customer service, currently serving as User Operations Manager at Asana since June 2019. Farah has progressed through various roles at Asana, including Optimisation Program Manager and Technical User Operations Analyst EMEA. Prior to Asana, Farah worked at CarTrawler as a Customer Operations Representative, where responsibilities included serving as the first point of contact for customers in both English and Spanish. Additional experience includes positions at FatFace, M.A. D, and an internship with Gernika Gororatuz, contributing to a diverse skill set in operations, sales, and community engagement. Farah holds a Diploma in Big Data Analytics from Dublin Business School and a Bachelor's degree in Philosophy of Mind from Universidad del País Vasco.