James Franklin

James Franklin is an experienced Enterprise Solutions Engineer currently working at Asana since September 2025. Previously, Franklin held various positions at Smartsheet from September 2017 to September 2025, including Senior Strategic Solutions Engineer and Sales Engineer, where responsibilities encompassed guiding new users from evaluation to purchase. Prior to Smartsheet, Franklin served as a Business Development representative at Raygun.com, contributing to software intelligence solutions, and as a Mid-Market Specialist at Porch, focusing on client acquisition at the enterprise level. Franklin holds a Bachelor of Arts in Spanish and Business from Western Washington University, earned between 2011 and 2015.