Jarrad Wilson

Jarrad Wilson is an accomplished customer success professional with extensive experience in managing and leading teams in the SaaS industry. Currently serving as the Manager of Enterprise Customer Success at Asana since January 2019, Jarrad oversees a team that partners with major customers across North America to enhance value and has notably achieved high Net Revenue Retention. Previously, Jarrad held roles at Indeed.com as a Senior Customer Success Manager, where relationships with Fortune 500 clients were cultivated to maximize ROI, and at Evernote, where a strong connection to users was established for the SaaS product. Jarrad's career began at Indeed.com with roles that focused on client support and advertising campaign management, following an education in Marketing and Management from Fairfield University.