Zack Mai

Zack Mai is a Customer Success Manager specializing in enterprise solutions at Asana, where responsibilities include enhancing the productivity of over 100,000 organizations globally since October 2021. Prior experience includes roles at BrightEdge, where Zack held various positions including Enterprise Solutions Consultant and Sr. Enterprise Customer Success Manager from March 2018 to October 2021. Additional experience encompasses a senior role at iCharts, a Sr. Client Services Manager position at BrightEdge, and an Implementation & Customer Success Manager role at SLI Systems. Early career stages involved marketing and research internships, as well as customer-facing roles at various organizations. Zack holds a Bachelor of Arts in Business Management Economics with a minor in Technology Information Management from the University of California, Santa Cruz, earned in 2012.