Agnes Kamene

Agnes Kamene has a diverse work experience spanning from 2016 to 2020. In 2016, they worked as a Customer Service Manager at Segway Robotics, where they dealt with customer enquiries, received customer calls, replied to emails, and sold tickets and took orders. In 2019, they worked as a Senior Customer Service Advisor at Absa Bank Kenya, where they assisted customers with processing transactions, resolved customer complaints, and informed customers of bank products. Agnes also worked as a Finance Intern at Kenya School of Monetary Studies, where they filled tax returns for staff and casual workers, prepared payroll using imprest system, and did bank reconciliation using Xero software and later quickbooks. Currently, they are working as a Credit Officer, Team Lead, and Customer Service at Asante Financial Services Group, where they handle defaulted clients' portfolio, collaborates on debt collection efforts with team members and other departments, and updates CRM on account status daily after follow-up calls while adhering to Fair collection practices.

Agnes Kamene's education history includes a Bachelor of Commerce in Finance from the Multimedia University of Kenya, which they completed in 2019. Agnes is also currently pursuing a CPA from Multimedia University.