Brenda Amisi

Brenda Amisi's work experience is as follows:

- Information Technology Business Analyst at Asante Financial Services Group since March 2023.

- Information Technology Business Analyst – BanqTech/Fintech at NCBA Group from September 2021 to March 2023. Responsibilities included communicating with business unit leaders, participating in initiative delivery, writing business cases, analyzing requirements, and ensuring stakeholder objectives were met.

- Project Officer (Trinity) at NCBA Group from September 2020 to September 2021. Duties included project support, process reviews, business process re-engineering, and evaluating implemented projects.

- Operations Assistant (Front/Back Office Agent) at NCBA Group from October 2018 to September 2020. Responsibilities involved managing inbound and outbound calls, offering financial advisory services, and assigning cases through the Customer Relationship Management system.

- Part-time Project Assistant at TransPerfect from February 2020 to December 2020, where Brenda annotated and labeled text, image, and video data, provided feedback to engineers, and managed a remote team of annotators and transcriptionists.

- Data Entry Assistant at Commercial Bank of Africa from September 2017 to April 2018.

- Medical Representative at Ace Pharmaceuticals from May 2017 to August 2017.

- Microbiology Laboratory Technician at Kenya Bureau of Standards from May 2015 to August 2015. Duties included ensuring laboratory safety and cleanliness, as well as quality assurance and testing.

- Field Officer at Agricultural Technology and Development Centre from May 2014 to August 2014. Responsibilities involved conducting field research programs, pest control, and general farm management.

- Field Officer at the Ministry of Health from May 2013 to August 2013.

Brenda Amisi's education history begins with their completion of a Professional Certification in ITIL 4 at Global Knowledge Netherlands in 2022. Following this, they obtained a Professional Certificate in Business Analysis from the same institution in the same year. Prior to their professional certifications, Brenda pursued their Bachelor's Degree in Microbiology and Biotechnology at the University of Nairobi from 2012 to 2016. Lastly, they attended Ng'iya Girls' High School from 2007 to 2010 to complete their high school education, earning their Kenya Certificate of Secondary Education (KCSE).