William Santos

William Santos has experience working in various technology companies since 2011. William has held roles such as Operador Técnico, Analyste de Suporte, and Administrador de Redes. Currently, William works as Técnico de Redes at ASAP Global Telecom, where William is responsible for diagnosing network issues, monitoring infrastructure, and providing support to resolve level II problems. Prior to their current role, William worked as an Analyste de Suporte at Hitss Do Brasil Serviços Tecnológicos, providing support to hospital residents and managing SLA requirements. William 's background also includes roles at IP2 Provedor de Acesso Rede Telecomunicações and Sitel do Brasil Ltda, where William gained experience in network support, hardware and software maintenance, and user support.