Ascensos
Nichola Smith is an experienced professional who has held various roles in business intelligence, data management, and customer service across multiple companies. Currently working as the Head Of Business Intelligence at Ascensos, Nichola plays a key role in providing insightful analysis to drive the business forward. With a background in sales assurance, customer experience coordination, and workforce management, Nichola has a strong track record of driving efficiency and improving customer experience. Their educational background includes a SVQ in Hairdressing from Athena and Highers in various subjects from Larbert High.
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Ascensos
Ascensos is built on our belief that not all contact centres need be the same. We are owner managed, quality focused and agile offering our clients an unfair advantage. Ascensos is the next generation of contact centres in Europe.