Pillar J. is an experienced IT and customer support professional with a diverse background spanning over a decade. As an IT Support Officer at Ascent since June 2023, Pillar J. offers expertise in monitoring and resolving IT disruptions. Previous roles include Support Analyst at Sono Motors GmbH, where responsibilities involved managing IT incidents and changes, as well as Customer Service DACH at Sigma-Aldrich, focusing on order processing and complaint handling. Past positions also include Compliance Analyst at PAYMILL and Customer Service Agent at Insparx, which provided skills in customer inquiry management and documentation. Pillar J. holds a Bachelor’s degree in Business Administration with a focus on International Trade from Universidade de Taubaté and further education in Project Management from IHK Munich.
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